To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Gift Cards are non-returnable items.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 1 Forestry Drive 136 Gateway Center Syracuse New York US 13210.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift card for the value of your return. Once the returned item is received, the gift card will be mailed to you.
To return your product, you should mail your product to: ESF College Bookstore 1 Forestry Drive 136 Gateway Center Syracuse New York US 13210
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.